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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page. | |
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"The Sales Rep Paul Thomas was extremely helpful and knowledgeable. He actually helped me acquire this bike not only because he wanted to make the sale but because he could see that I really wanted to motorcycle. He continually followed up with me and made sure that the process was as easy as can be. The gentleman Tony, that handles the paperwork, I forget his last name but he was extremely helpful as well. "
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By: Joe white plains,NY
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"Thanks for helping me get my first Harley. I love my Iron 883. Such a pleasure to do business with Paul Thomas. Jamie was extremely helpful in getting everything I need to be ready to ride. Thanks to everyone at Fritz's."
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By: Chris Fairfield,CT
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"Paul Thomas made the deal possible. He's honest, up front and a pleasure to do business with. If he had anything to do with the service department, that would definatly be a 5 also. Danny was also a hell of a guy. Would do business again at Fritz's. "
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By: Anonymous ,XX
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"i first went into the store, not sure if i were going to purchse that day, but met Paul Thomas, very polite nice and very helpful, i told him what i was looking for, he knew exactly what i wanted and need for for now, it was there, the price was unbelieveable, plus he worked very hard with me to get the monthly payments i wanted, he then follows up on all his sales. i am very happy with
all connected with Fritz's Harley Davidson sales and service."
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By: Rick Stamford,CT
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"I stop by to many different dealer and I come back to fritz as they were very helping especially Paul Thomas.
Vincent"
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By: vincent greenwich,CT
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"On May 28 I purchased a used 2003 Electra Glide Classic. After 5 weeks of riding almost 2000 miles I thought that the front brake felt a little mushy and brought it in to be looked at.
To my dismay I was informed that my front brakes were in dire need of being changed. Bill Maselli the salesman who sold me the bike immediately picked up the phone and instructed the service department to do the brakes. During the course of the job it was determined that the brake rotors were also unserviceable and also had to be replaced. To make a long story short, I was able to leave the dealer without a huge hole on my wallet. I feel that they went above and beyond to exceed my expectations. I've been a customer since Fritz was on Canal St., and will be for life.
Thank you everyone"
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By: George Riverside,CT
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" Just picked up my '09 Fat Bob and my experience at Fritz's was second to none. I called after having visited another local dealer where the sales experience was too much like buying a car...just not worth the bother. At Fritz's, I worked with Paul Thomas who was fantastic. He stayed late to meet me and was pleasant and easy to work with. We made the deal I was looking for in no time at all with no hassle. If you're in the market for a new or used Harley, I highly recommend talking to Paul at Fritz's HD. "
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By: Chris Katonah,NY
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"I just got my new 2009 Fat Bob the bike runs great installed thunderheaders the sound is fantastic. I highly recommend seeing salesman Paul Thomas he is very helpful. I have received over 9 complements on this bike already on my way home from work today a police officer pulled next to me and gave me the thumbs up now thats a switch. Felix "
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By: Felix Greenwich,CT
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"Dan,
I wanted to drop you a quick note thanking you, Harley-Davidson and the staff at Fritz’s for resolving my problem. Though I haven’t gotten a chance to ride the ’09 a great deal I am extremely impressed with the improvements made to the bike. The lengths taken to ensure my satisfaction are greatly appreciated.
I am a very happy Harley-Davidson customer/rider and will be for many years to come.
Thank you again
"
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By: Rick Danbury,CT
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"Fritz: Just thought I would write a quick comment in regards of an employee that was very courteous, helpful and patient with me.
I had to replace my belt on my '86 FXR and Bill Fuller (a.k.a. Jesse J. Highland), was great to work with!
He was able to find many after-market parts as well as H.D. parts.
Thanks again! John Kruczkiewicz"
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By: John Stamford,CT
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"it was a wonderful transaction the people were great and i would reccommend then highly, keep up the good work guys
thank you amanda wilkes"
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By: amanda naugatuck,CT
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"Fritz: Jamie in motorclothes was engaging on the phone, and said she would personally help me when I came in. She was fantastic, knew all products, helped me for a very long time, and explained and signed me up for the Rewards Program. She then referred me to the parts department for accessories for my Road King Police as well. I will return based on her high level of service, quality products and the overall awesome dealership. Many thanks! Mark"
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By: Mark Rye,NY
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"Everybody from Fritz down goes out of their way to ensure that your purchasing experience and followup service is nothing but top notch. A few times I had little things go wrong with my bike, but they not only took care of the issues but provided me with a loaner bike as well! Every customer should feel like they're special when they walk in Fritz's !Gerry"
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By: Gerard Norwalk,CT
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"From the time I walked in to the time I purchased my new Harley (the same afternoon), my experience at Fritz's was a pleasure. My salesman, Brian, spent an hour and a half with me and my wife, patiently answering every question we had, enabling us to find the right bike for our needs. There was never any hard sell. Everyone from sales to service was friendly, polite, and made us feel that they were genuinely grateful for our business. Financing was so easy, it makes you wonder why everyone else can't get it right the way these guys do. Do yourself a HUGE favor and go talk to these guys. They're number one for a reason. "
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By: Ernie Stamford,CT
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"overall an excellent ,smooth ,no hassel transaction of purchase of bike .salesman bill , great guy and no B.S runarounds . bill and the guys from the finace and service department including the girls in the showroom were all great . would strongly recomend to go down and see them for all your harley needs. thanks everyone!!!! bill"
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By: bill wethersfield,CT
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"Brian Belcinski was very helpul in helping me with any questions I had about the bike I was interested in. Dan Height was very helpful as well with the financing and warranty questions. They have a great selection of bikes to choose from and with the commitment I noticed in satisfying customer needs I would highly recomend Fritz's to everyone."
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By: Gary Naugatuck,CT
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"My husband and his friend first went to Reggie Pink in White Plains, the saleman was arrogant and rude which than brought them to fritz, needless to say they both walked out with bikes I was there as well and the people there are so welcoming,knowlegeable and helpful. Dan went out of his way make sure my husband got his new two bike trailer the same day we picked up my bike. My husband has brought his bike there for service for 5yrs. and is always satisfied. I have been a passenger and now have bought my own harley a sportster from them and they were awesome to me. The one girl who is behind the counter with Andy let me ask her any question I had she made me feel so good about riding as I am a learner. The girls who are in the apparal area were also awesome to me and so excited for me as was everyone else there about me buying my first harley knowing that I am a learner. I feel the place is like one big family. "
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By: Anonymous Peekskill,NY
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"I went to my local dealer and I thought I got the best price on the planet,since the owner him self gave me the price. But a friend told me I should go to Fritz's to get a price. I talked to Bill and they beat the price and I was able to ride the bike home after doing the paper work. No waiting. 5 stars to fritzs"
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By: Pete New Rochelle,NY
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"From the 1st time I spoke with Fritz’s HD, I was impressed by your staff. Each individual I spoke with went out of their way to help me out, answering any and all questions that arose, and did not make me feel like an inconvenience to them when I needed assistance. I could have gone twenty min up the street to another dealer, but the customer service and help you provided me, made me skip them and travel the extra miles to your dealership where you know the meaning of customer service!
Excellent experience. Good communications. And overall Respect for the buyer.
Will be back again and again.
Sales Person: Brian Bellcinski
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By: Adam New City,NY
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"I used to tell people that I was bummed because I did not have any friends in CT that ride motorcycles. Thanks to the special people at Fritz's Harley-Davidson, I feel that is no longer true. I consider Dan, Laurie, Andy, and even Fritz himself, to be "friends who ride" because of how they treat me and make me feel when I visit their dealership. They patiently listen to my concerns and use their expertise to address any issues. Their efforts on my behalf have truly shaped my Harley-Davidson experience. Without their care and courtesy, there is no doubt that my little "stable" of bikes would not consist exclusively of Harley-Davidsons. I highly recommend Fritz's Harley-Davidson for any and all HD related purchases. "
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By: Kraig Norwalk,CT
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"I recently purchased my second bike from Fritz H-D in as many years. The entire Fritz H-D family did everything possible to insure this transaction was even smoother and more rewarding as my first. Communication was paramount in achieving this kind of success. I tip my cap to this dedicated team of professionals. Thank you all!"
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By: Anonymous Norwalk,CT
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"One thing i like is that you are open on sunday.Andy in parts gave me alot of help with parts for my bike he had patiance and great advice.Keep up the good work.Will be in soon to finish getting parts. "
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By: Tom Port Chester,NY
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